Privacy policy

 

Last updated: August 13, 2025

This Privacy Policy describes how Benjamin Bowers, LLC and benjaminbowers.shop (the “Site,” “we,” “us,” or “our”) collect, use, and disclose your personal information when you visit the Site or make a purchase.

Contact

If you have questions, need more information about our privacy practices, or want to make a request, email info@benjaminbowers.shop.

Collecting Personal Information

We collect information about your device, how you interact with the Site, and information needed to process purchases and support you. “Personal Information” means any information that identifies or could reasonably identify an individual.

Device information

  • Purpose: Load the Site correctly. Perform analytics to improve the Site.

  • Source: Collected automatically using cookies, log files, web beacons, tags, and pixels.

  • Disclosure: Shared with our ecommerce provider Shopify and analytics or advertising partners listed below.

  • Personal Information: Browser and device type, IP address, time zone, cookie identifiers, pages viewed, products viewed, search terms, and how you interact with the Site.

Order information

  • Purpose: Provide products or services, process payments, arrange shipping, provide invoices and confirmations, communicate with you, and screen orders for fraud. With your consent or based on your preferences, provide updates and offers.

  • Source: Provided by you during checkout or quoting.

  • Disclosure: Shared with Shopify and service providers such as payment processors, shipping and fulfillment partners, fraud prevention tools, email service providers, and customer service tools.

  • Personal Information: Name, billing and shipping addresses, payment information, email address, and phone number. We do not store full payment card numbers. Payments are processed by our payment providers.

Customer support information

  • Purpose: Provide customer service and manage your requests.

  • Source: Provided by you via email, forms, or chat.

  • Disclosure: Shared with customer support and email providers.

  • Personal Information: Contact details, order details, and any information you choose to include.

Marketing and newsletter sign ups

  • Purpose: Send emails about products, services, and offers that may interest you.

  • Source: Provided by you when you subscribe or during checkout.

  • Disclosure: Shared with our email service provider Klaviyo.

  • Personal Information: Name, email address, engagement with our emails.

Minors

The Site is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child provided Personal Information, email us to request deletion.

Sharing Personal Information

We share Personal Information with service providers to help us provide our services and fulfill our contracts, for example:

  • Shopify to power our store. Learn more: https://www.shopify.com/legal/privacy

  • Payment processors to process your payment.

  • Shipping and fulfillment partners to deliver your order.

  • Email and customer support providers to send updates and support you.
    We may also share information to comply with laws, respond to lawful requests, or protect our rights.

Behavioral Advertising and Analytics

We use analytics and advertising tools to understand Site usage and to show relevant ads.

Opt outs:
You can manage targeted ads here:
Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous
Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
You can also visit the Digital Advertising Alliance: https://optout.aboutads.info/

Using Personal Information

We use Personal Information to provide and improve our services. This includes offering products for sale, processing payments, shipping and fulfillment, communicating with you, preventing fraud, and keeping you up to date on products, services, and offers.

Lawful Basis for Processing

If you are in the European Economic Area or United Kingdom, we process your Personal Information under these legal bases as applicable:

  • Your consent

  • Performance of a contract with you

  • Compliance with legal obligations

  • Our legitimate interests, such as improving the Site and preventing fraud, which do not override your rights and freedoms

Retention

We keep Personal Information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. If you place an order, we keep order records unless and until you ask us to erase them, subject to legal requirements.

Automated Decision Making

We do not engage in fully automated decision making that has legal or similarly significant effects on you. Shopify uses limited automated decision making to prevent fraud, such as temporary IP or card blacklists.

Your Rights

GDPR and UK privacy rights

If you are in the EEA or UK, you have the right to access, correct, update, or erase your Personal Information, and to data portability and objection or restriction in certain cases. To exercise your rights, email info@benjaminbowers.shop. Your data may be processed in Ireland and transferred to Canada and the United States. For details on Shopify transfers and safeguards, see Shopify’s GDPR resources: https://help.shopify.com/en/manual/your-account/privacy/GDPR

California privacy rights

If you are a California resident, you have the right to know, delete, and correct your Personal Information, and to opt out of sharing for cross context behavioral advertising. We do not sell Personal Information. To submit a request, email info@benjaminbowers.shop. We will verify your request and respond as required by law. You may use an authorized agent by providing proof of authorization.

Cookies

Cookies are small files placed on your device that help the Site function and improve your experience. We use functional, performance, and advertising cookies.

Shopify provides many of the cookies used on our storefront. Cookie names and durations may change over time. You can review Shopify’s current cookie list here: https://www.shopify.com/legal/cookies

Managing cookies: Most browsers accept cookies by default. You can set your browser to remove or reject cookies. This may affect Site functionality. For more information visit https://www.allaboutcookies.org

Do Not Track: Because there is no industry standard for responding to Do Not Track signals, we do not alter our practices when we detect such a signal.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. The “Last updated” date shows when the policy was revised.

Complaints

To make a complaint, contact us at info@benjaminbowers.shop. If you are not satisfied with our response and you are in the EEA or UK, you can contact your local data protection authority. For the UK, see: https://ico.org.uk/make-a-complaint/